Example of great Customer Care from Frank Eliason from ComCastCares Twitter offers many benefits to businesses. But one that is rarely talked about or discussed is that of its role in Customer support or service. As customers we want our issues resolved quickly, be told about problems promptly, and to actually feel that we are [...]
One of the most common questions that I get asked, is What is a Retweet? and how do you do them? A retweet, is where you see an update from someone that has information that you want to share with your followers. There is great value in getting as many retweets as possible, as this [...]
Every Friday on Twitter, you will see thousands of people sending out tweets that have the term #followfriday in the tweet. So what exactly is followfriday, and why should you join in, and why take the time to check it out…. What is followfriday? Followfriday began its life in Mid Jan 2009. It was started [...]