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Archive for January, 2010

Twitter and customer service - Starbucks Style

Twitter and customer service – Starbucks Style

Twitter and customer service – Starbucks Style
It is fair to say, that I do love a latte. In fact I would say that I am addicted to them. It is rare that a day goes by, without my fix of a good latte. For the last 18 months or so, I have been a massive [...]

Twitter helping you to find Customers

How can Twitter help you to find new customers?
Recently I was asked, which is better, Google search or Twitter search? I usually dont like to give ‘that depends’ type answers, but in this case, it was appropriate.
If you are a consumer or a customer, and you want to search for a business or a solution [...]

Update my call answering status via Twitter

I have been getting increasingly busier over the last few months, and one of the areas that I wasnted to change, was to have a call answering serice. Many of you will know now, that I started to use the Pure Jam answering service. In fact we liked each other so much, that they actually [...]

Help Wanted:UK Twitter Tour

One of my 2010 plans is to roll out the first UK Twitter Tour. I want to spend as much time, effort and energy as I can, talking to as many people as I can about the benefits of using Twitter from both a social and in particular a business perspective.
So many people just dont understand Twitter, and [...]

The night I discovered Tweet a London Cab

So there I was, I had just arrvied back to Euston Station via an excellent train ride from our friends at Virgin from Milton Keynes. I had given my talk – Why is Twitter the business, to the members of Mensa, together with some of the board of management. All was fab….
Then as I approach the [...]

Man Utd ban players from using Twitter

Man Utd ban players from using Twitter.
On Wed this week, I got a call from Sky News. They asked if I would like to come into their studios at 7pm to talk Twitter, and in particular discuss the story regarding the fact that Manchester United have very recently banned all their players from having a [...]

Twitter search in Plain English

I came across this great video, which explains Twitter search in plain English. As I keep saying, Twitter search is really where the action is, and that is where you should be spending the vast majority of your time..

Here is your 20 mins per day Twitter Workout

So here is the 2o min per day Twitter Workout to help you become more effective with your time on Twitter.
Most people tell me that part of the reason they don’t want to get involved with Twitter, is that it takes too long, and that they have far more important things to do. Well, as [...]

Proud to announce my 1st Sponsor

As many of you will be aware, I have been looking for 3 or 4 sponsors. I am therefore proud and very pleased to announce that I have just agreed terms with my 1st Sponsor.
Pure Jam- 24/7 call Answering service
Over the last few months, and going forward, I have decided that it was time that [...]