Category Archives: Twitter Articles

Why should you Run or Take Part in a Twitter Chat..

Tweet Why Run or Take Part in a Twitter Chat? When people join Twitter they are looking perhaps to gain new followers, meet new people to chat to, find new suppliers, locate local businesses to theirs, banter with people with similar views, find people with similar interests and to demonstrate their expertise and knowledge. Without [...]

Loyds TSB Bank Social Media Team vs British Gas Social Media Team

Tweet Loyds TSB Bank Social Media Team vs British Gas Social Media Team Recently I have had 2 issues. One with Lloyds TSB Bank and the other with British Gas. The reason for writing this blog post is to highlight my experience of their social media teams. One was excellent, the other awful.  British Gas [...]

Businesses should start a customer care twitter channel

Tweet Businesses should start a customer care twitter channel For many businesses the idea of being on Twitter is a sound one. But the idea of tweeting social chit chat with the personality of a human being is very difficult. What do they say on a regular basis? Many businesses then fall into the trap [...]