Tweet Twitter the new customer service Tool Good customer service is not just about quality of product/sale or after sale but also about listening to the needs of your market share, their ideas, their concerns, their opinions, being accessible to them and talking to them. I have always argued that Twitter is about engagement and chitchat [...]
Who Writes this stuff
Its important you know who writes all this content. Mark Shaw writes all these blog posts.. Thats me in the photo below tweeting away....
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