Tweet A common question that I get asked, is how do I get my message across to people, how do I make sure that they are listening to me and not to the other thousands of people that they are following. How do I get heard above the Twitter noise? There is no easy answer [...]
Tweet When I first started on Twitter, I used to auto follow everyone that followed me. It seemed logical and polite to simply follow back people that had decided to follow you. However over the last few months, I have changed my mind, and have not been auto following people for some time. Here are [...]
Tweet Example of great Customer Care from Frank Eliason from ComCastCares Twitter offers many benefits to businesses. But one that is rarely talked about or discussed is that of its role in Customer support or service. As customers we want our issues resolved quickly, be told about problems promptly, and to actually feel that we [...]
Its important you know who writes all this content. Mark Shaw writes all these blog posts.. Thats me in the photo below tweeting away....
