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	<title>markshaw.biz &#187; twitter</title>
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	<description>Champion of small businesses harnessing Twitter to Crush the big boys</description>
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		<title>A missed opportunity &#8211; Carrying on the Twitter conversation</title>
		<link>http://www.markshaw.biz/a-missed-opportunity-carrying-on-the-twitter-conversation/</link>
		<comments>http://www.markshaw.biz/a-missed-opportunity-carrying-on-the-twitter-conversation/#comments</comments>
		<pubDate>Thu, 12 Jan 2012 13:49:31 +0000</pubDate>
		<dc:creator>Mark</dc:creator>
				<category><![CDATA[Twitter Articles]]></category>
		<category><![CDATA[channel4news]]></category>
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		<description><![CDATA[A missed opportunity &#8211; Carrying on the Twitter conversation I am beginning to see and hear at the end of a lot of shows and adverts on tv now&#8230; follow us on twitter etc&#8230; Indeed Cathy Newman &#8211; aka @cathynewman who is one of the anchors on the channel 4 news programme with John Snow &#8211; [...]]]></description>
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		<title>Twitter the new customer service Tool</title>
		<link>http://www.markshaw.biz/twitter-the-new-customer-service-tool/</link>
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		<pubDate>Mon, 09 Jan 2012 09:16:24 +0000</pubDate>
		<dc:creator>Mark</dc:creator>
				<category><![CDATA[Twitter Articles]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[twitter]]></category>

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		<description><![CDATA[Twitter the new customer service Tool Good customer service is not just about quality of product/sale or after sale but also about listening to the needs of your market share, their ideas, their concerns, their opinions, being accessible to them and talking to them. I have always argued that Twitter is about engagement and chitchat is [...]]]></description>
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		<title>Twitter experiment &#8211; Trying to sell tons of stuff really quickly</title>
		<link>http://www.markshaw.biz/twitter-experiment-trying-to-sell-tons-of-stuff-really-quickly/</link>
		<comments>http://www.markshaw.biz/twitter-experiment-trying-to-sell-tons-of-stuff-really-quickly/#comments</comments>
		<pubDate>Wed, 21 Dec 2011 13:45:32 +0000</pubDate>
		<dc:creator>Mark</dc:creator>
				<category><![CDATA[Twitter Articles]]></category>
		<category><![CDATA[experiment]]></category>
		<category><![CDATA[twitter]]></category>

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		<description><![CDATA[Twitter experiment - Trying to sell tons of stuff really quickly Can you sell stuff on Twitter, absolutely, but and it is a big but it is how you do it that is so important. I have been and will continue to tell people that to sell stuff on twitter you need to help, support, answer questions, [...]]]></description>
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